All Systems Operational
US Threat Grid Portal (Panacea) Operational
90 days ago
99.94 % uptime
Today
EU Threat Grid Portal (Panacea) Operational
90 days ago
100.0 % uptime
Today
Canada Threat Grid Portal (Panacea) Operational
90 days ago
100.0 % uptime
Today
Australia Threat Grid Portal (Panacea) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 23, 2024

No incidents reported today.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 21:00 UTC
Scheduled - Dear Cisco Secure Malware Analytics Users,

We would like to inform you that the Cisco Secure Malware Analytics Cloud service, including regions for the USA, Europe, Australia, and Canada, will be undergoing planned maintenance. This initiative is part of our commitment to providing a resilient and scalable service for our valued customers.

Maintenance Schedule:
Start: Saturday, July 13th, 2024, at 21:00 UTC
End: Sunday, July 14th, 2024, at 05:00 UTC

Services Impacted:
During the maintenance window, the following services will be temporarily unavailable:

File Analysis
Portal (Panacea)
API
Integration Services

Each cloud service will experience downtime of up to 2 hours. The maintenance sequence will start with the Australia cloud service and will be carried out in the following order: Australia, Europe, Canada, and the USA, with each service being restored before the next region's maintenance begins.

Should you have any inquiries or require assistance, our Cisco Technical Assistance Center is ready to support you. Contact us directly at Cisco Technical Assistance Center.

We understand that this maintenance may disrupt your usual operations, and we apologize for any inconvenience caused. We are dedicated to improving our services to serve you better.

Thank you for your patience and understanding.

Sincerely,

The Cisco Secure Malware Analytics Team

Jun 6, 15:28 UTC
Jul 13, 2024
Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.