Data Processing Delays - Reporting Tools Affected

Incident Report for Secure Malware Analytics

Resolved

This incident has been resolved.
Posted Jul 16, 2026 - 22:07 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 16, 2026 - 22:06 UTC

Update

EU has returned to normal processing times.
Posted Jul 16, 2026 - 21:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2026 - 21:29 UTC

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted Jul 16, 2026 - 21:28 UTC
This incident affected: US Threat Grid Portal (Panacea) and EU Threat Grid Portal (Panacea).